Terms and Conditions
You can shop as a guest or sign up for an account. We require your name address and contact details if you make a purchase but we will not contact you for any other purpose than information relating to your order. If you choose to have an account, it is assumed that you give your permission for us to contact you occasionally about offers that may be of interest, or new products. We do not share your contact details with third parties. Please click here to read about cookies
Completion of order and purchase of goods.
You [the customer] will be deemed to have accepted these terms and conditions upon completion of your purchase.
Your statutory rights according to UK law are not affected: all transactions will be governed by UK law.
Warmwell Saddlery [the seller] will aim to complete and dispatch orders within 5 working days. If goods are not in stock and it is unlikely that we will be able to complete the order within this time, customers will be notified accordingly and given a revised dispatch time, or the option to cancel the order. In the event of the latter, a full refund will be made.
If orders are required urgently, please let us know. Next day deliveries are sometimes required and if we can – we will !
Goods will not be dispatched until full payment has been received.
If you bank on-line, Bac (bank transfer) payments are accepted: goods will be dispatched as soon as payment has been made and cleared.
We can take card payments by telephone: please use the Bac (bank transfer) option when placing your order and call the shop with your card details. 01305 852270
If payment is by cheque, no goods will be dispatched until the cheque has cleared.
Prices are in UK Stirling and subject to change.
Tax at present UK rate is included in purchase price. Tax will not be added to exempt goods according to UK taxation laws.
Delivery charges are stated at time of order completion and vary according to location and country. If prices are not listed for your country, please contact us.
Unless advised of an out of stock item, goods should have been received with 14 days. Customers should get in touch if they have not received goods within this time period.
We reserve the right to cancel or refuse an order without reason and in such circumstances will give a full refund.
We do not keep your credit card details on record. Card payments can be made by telephoning the shop or via PayPal: no written [or any form of card record] is maintained by Warmwell Saddlery. In the event of any problems or queries, please contact Warmwell Saddlery: